In 1992, we completed a survey on literacy among injured workers. We found that 40% had trouble dealing with written correspondence. In response, the "Plain Talk" manual was developed. This manual includes everything needed to put on an awareness raising workshop for counsellors, WCB staff, or anyone else working with injured or disabled clients with limited literacy skills. It was designed to be user-friendly. The contents are informative, and laid out in a step-by-step manner. Sample agendas and exercises such as a literacy quiz are included. 19 pages.

Price:

• $10.00 - Corporations and institutions.
• $7.50 - Unions and non-profit organizations.
• $5.00 - Injured workers and unemployed.