WSIB’s ‘call centre model’ is ‘failing vulnerable workers,’ board staff say

https://www.thestar.com/news/gta/2019/02/21/wsib-staff-decry-call-centre-model-they-say-is-failing-vulnerable-workers-documents-show.html?fbclid=IwAR0SwXccEB3PGKZYy73yot5aQltHmK5762Wrh6EimKnuk3vjG9A9XZI5UvE

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